Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

If you can use a simple spreadsheet, you can create a valuable and powerful business tool for managing your business's clients. A client database can be more than just a list of customers' names, ...

Oracle's database software is still widely used, but cloud computing has disrupted its business model. There's no doubt the company is losing mindshare among developers and start-ups. A free developer ...