While Microsoft is touting this coming week’s launch of Windows 8 as the savior of the computer industry, PC makers and analysts are increasingly skeptical that the new operating system will lure ...

After years of doing "secret shopper" stories, we don't expect much from retail sales clerks. So color us surprised that, on day one of the Windows 8 era, associates at three New York-area retail ...

Microsoft’s decision to take a radical departure in the user interface of Windows 8 has many of its customers asking the same question. Microsoft has always had downgrade rights in place for its ...