Microsoft is at it again, preparing to roll out new versions of its suite of business servers. Last week, I detailed eight great new features in the forthcoming Exchange 2013. This week, I turn my ...
A range of scenarios is available for making Lync work alongside, or together with, the other elements of your communications architecture. Microsoft Lync arguably supports the largest number of ...
Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...
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