Salesforce launched Agentforce Operations to rebuild back-office workflows for agents because processes built around human ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces.

Agentforce Vibes adds additional execution through the new Skills and Abilities feature. Abilities define what agents want to ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event news.

Salesforce has launched Agentforce Operations, an AI-driven platform to automate back-office processes across multiple systems, aiming to cut cycle times by up to 70% and reduce manual tasks by 80%.

Actively AI has raised $45 million to scale up its AI sales agents, which can automate a chunk of the work reps typically do ...

Google Cloud has announced a series of high-profile partnerships with Salesforce, Oracle, and SAP to deliver integrated AI solutions aimed at streamlining workflows, enhancing marketing, and ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...