Many years ago, when we were first introduced to the world of performance management, we became zealots, believing that cities and states were entering a brave new world in which government services ...

Performance Management tends to get a negative reputation among many employees. It has traditionally been seen, at its best, as an end-of-year event where managers shared their approval or disapproval ...

We asked industry experts to share how their companies handle performance management in a way that aligns with their culture. These real-world examples demonstrate how structured communication, ...

Large scale performance improvement projects can boost profitability by 3-5% of revenue. Despite so much real upside, most ...

One approach to dealing with performance or behavior problems is through communication. Specifically, giving and receiving direct feedback. Feedback gives each party an opportunity to tell their side, ...