You’re trying to solve a big problem. Nothing seems to work. Hold up! Before you waste more time, you should consider a problem-solving framework called “the monkey and the pedestal.” It comes out of ...

I start by carefully reviewing what happened. Collect as much data as possible on what led up to the situation and how things played out. It’s key here to get perspectives and opinions from as many ...

The coronavirus outbreak is shining a spotlight on a large and important trend that has largely been missing from public conversation. The issues that will shape the next millennia of human history ...

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...