Utility companies claim smart meters save customers money. But that isn’t always the case.

The smart meters offer access to real-time data on your electricity usage, but they do come with a price.

Across Western Massachusetts, old electric meters are being replaced with modern smart meters. This technology is designed to help customers control and better understand how they use energy while ...

Eversource will begin installing the first smart meters at customers’ homes and businesses in Western Massachusetts in late July and continue through the following months. The energy company will ...

Wayne La Fleur, an employee of Eversource, installs a Smart Meter to a business in Hadley on the morning of Feb. 5. CAROL LOLLIS / Staff Photo Sign up for the Gazette's morning newsletter and get ...