Diccon Hyatt is an experienced financial and economics reporter. He's written hundreds of articles breaking down complex financial topics in plain language, emphasizing the impact that economic ...

The relationship between the FBI and employees of Best Buy's computer and device repair unit Geek Squad is more complex than first thought, according to newly released documents. Records posted ...

Documents relating to a Kentucky investigation indicate that the FBI treated Geek Squad employees as informants, identifying them as "CHS," which is shorthand for confidential human sources. This ...

The FBI has been paying Geek Squad employees to act as informants, according to documents obtained by the EFF via a Freedom of Information Act lawsuit. For people who don’t know how to repair their ...

A Michigan man that ran a business called Geek Squad Computer Repair Service-but isn't associated with Richfield-based Best Buy Company, Inc.-recently was ordered to disconnect several phone numbers ...

Markevis Gideon knows you can’t stand Geek Squad. He used to work for Best Buy’s ubiquitous tech-support arm, known for its black-and-white Beetles Priuses and its never-ending turnaround times. But ...

POMONA — A 22-year-old woman and her mother are suing Best Buy and its “Geek Squad” computer repair team for dispatching a technician who they say videotaped the daughter taking a shower. Sarah ...

We love the folks over at The Consumerist, a website devoted to letting disgruntled shoppers stick it to The Man. Now they’ve gone all “Dateline/Primetime Live” on us, conducting an undercover 3-month ...