ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of ...
At its Knowledge 2026 event, ServiceNow unveiled a major expansion of its Autonomous Workforce, introducing AI specialists capable of completing entire workflows without human involvement. The company ...
The enhancements include a completely redesigned Virtual Agent Dashboard built for enterprise scale, new Freshchat by Freshworks ecosystem integration, ServiceNow integrations for live agent ...